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8. Service & warranty

8. Service & warranty

Can I order an additional part?

You can order an additional quick release or a separate mounting ring. The cost for a quick release (connection) is...

Can I return my order?

Unhappy with the Lightswing? Then you can return or exchange within 30 days. Returns are at your own expense. You...

I have a complaint, where can I go?

How unfortunate! You can best reach us by sending an email to support@lightswing.co.uk with your complaint and the order number...

Is there a warranty on the Lightswing®?

There is a two-year manufacturer’s warranty on the Lightswing®. Visit the warranty page to see if you are eligible to...

My Lightswing® is damaged, what now?

How unfortunate! The best thing to do is to send us a photo of the damage via support@lightswing.co.uk. This way...