7. Shipping & return

Can I provide a different shipping address?

Yes, that’s possible. During checkout, you can provide a billing address and a different shipping address. Please note that the...

If you want to return an item purchased through our webshop, you can register the return on the returns page....

That’s unfortunate! The best way to reach us is by email, including your question and the order number of your...

Unfortunately, we cannot ship Lightswing® within europe to Switzerland and Norway.

When we receive the returned item, you will receive your refund within 14 days at the latest.

Delivery takes an average of 1-2 business days in the UK, Belgium, Germany and The Netherlands. Order from outside this...

Once your order is processed, you will receive a Track & Trace code by email.